New regulatory framework likely to intensify content moderation and cybercrime measures

Associate Professor Dr Selvakumar Manickam of Universiti Sains Malaysia said that the new regulatory framework would probably lead to more rigorous content moderation and heightened measures against cybercrime, online fraud, cyberbullying, and child sexual abuse.

He stressed the importance of frequently reviewing and updating the framework to ensure it remains both comprehensive and effective, given the swiftly changing threat landscape.

“The framework could be improved by requiring social media platforms to publish regular transparency reports detailing their efforts to combat cybercrime and protect Malaysian users.

“The framework could mandate and enforce robust security standards for the platforms to protect user data and prevent breaches,” he said, reported New Straits Times.

Selvakumar said the new framework will require social media platforms and internet messaging services to adjust their operations to align with the specific requirements of the Malaysian context.

“They will be required to invest in content moderation systems mandated by local laws, enhancing their capabilities to detect and remove harmful content.

“This could lead to increased operational costs and potential challenges in maintaining user engagement, especially if certain content or features are deemed non-compliant.

“However, it also allows these platforms to build greater trust and credibility among Malaysian users,” he said.

Cybersecurity expert C.F. Fong Choong Fook supported the framework, asserting that licensing is a crucial method to ensure social media operators adhere to regulatory standards.

Fong, the executive chairman of LGMS Bhd, noted that the licensing requirements would definitely impose specific controls on social media platform operators.

“At least we now have a guideline to refer to when you want to battle against cybercrime and cyberbullying.

“However, the biggest challenge is not so much on the framework, but the regulation enforcement, whether our law enforcers are trained about the regulatory framework,” he said.

Fong added that the government should focus on raising awareness about the new framework among social media operators, law enforcement officers, and users.

“It is important to know about this framework so the operators understand their rights and the compliance requirements they need to follow,” he said.

Yesterday, MCMC revealed that starting August 1, social media and online messaging platforms in Malaysia with over eight million users must obtain a government licence.

The licence would be effective from January 1, 2025.

This new regulatory framework aims to enhance online safety.